Frequently Asked Questions
Quick Answers
Are Nicotine Pouches Safe?
Nicotine pouches are considered a safer alternative to smoking as they are smoke-free and don’t contain tobacco. However, they still contain nicotine, which can be addictive. Always use as directed.
How Long Does The Effect Of Nicotine Pouches Last For?
The effects of nicotine pouches typically last between 20 to 40 minutes, depending on the strength of the pouch and individual tolerance.
Is Feeling a Tingle Normal When Using Nicotine Pouches?
Yes, a mild tingling sensation is normal and common when using nicotine pouches. It usually fades as your mouth adjusts.
Can I Swallow The Liquid From The Nicotine Pouch?
Yes, it’s safe to swallow the saliva produced while using nicotine pouches. However, avoid swallowing the pouch itself.
Can I Use Multiple Pouches At The Same Time?
It’s best to stick to one pouch at a time to avoid excessive nicotine intake, which can lead to unwanted side effects.
Do Nicotine Pouches Stain Your Teeth?
Nicotine pouches are generally less likely to stain teeth compared to traditional tobacco products, as they contain no tobacco and have a reduced risk of discoloration.
Do Nicotine Pouches Contain Sugar Or Calories?
Most nicotine pouches contain minimal to no sugar or calories, but it’s best to check the product's label for specific ingredients.
Is Accidently Swallowing A Nicotine Pouch Dangerous?
Accidentally swallowing a nicotine pouch is not recommended and may cause discomfort. If this happens, drink water and monitor for symptoms. Consult a healthcare professional if you feel unwell.
How Do I Use Nicotine Pouches?
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Step 1
Take a nicotine pouch out of the can.
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Step 2
Place the pouch in between your lips and gum's.
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Step 3
The nicotine will begin to release gradually. You normally start to feel the effects after 3-5 minutes.
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Step 4
Enjoy the pouch for up to 30 minutes.
Store Policies
When Will My Order Be Dispatched?
If an order is placed before 12:00 (Mon- Sat) it will usually be dispatched on the same day.
For orders outside of these times they will be dispatched on the next day (excluding Sunday).
How Long Does Shipping Take?
The delivery targets for our mail providers are 12 - 72 hours for the North & South Islands.
For rural deliveries factor an additional 12-48 hours.
On rare occasions, there might be unexpected delays, so we appreciate your understanding.
I Need To Make An Urgent Change To My Order
For any urgent changes, like cancelling or amending an order please contact us.
There's Something Wrong With My Order
We'll be happy to help you out, please contact us and we'll get back to you ASAP.
What Are The Refund Policies?
If there's something wrong with your order we'll be happy to offer either a reship, store credit or a refund.
For more information please visit our refund policy page.
Please contact us if there's something wrong with your order and we'll be happy to help.
Do You Offer Express Shipping?
Yes, Express (overnight) shipping can be purchased at the checkout page.
Do You Ship Internationally?
Yes, International shipping can be purchased at the checkout page.
Please refer to our shipping policy page for more information or contact us.
What Happens If My Package Is Lost, Damaged or Delayed?
in the event your package is unable to be delivered by our couriers you will be issued a refund (partial or full), store credit or a reship.
If your package is damaged we will investigate and may offer a full or partial refund, store credit or a reship.
If your package has not be delivered in more than 14 days we may also offer refund (full or partial), store credit or a reship.
Have Some More Questions?
We'll be happy to help! Use our live chat or click the button below to directed to our contact page.